In July of last year, a lawfirm opened a class action lawsuit over the Nintendo Switch's infamous Joy-Con drift, which registers movement even when the analogue stick isn't being manipulated; causing in-game characters to drift involuntarily, and stunting the experience for players.
Before the lawsuit, Nintendo had remained quiet about this issue, so it was great to see the company finally addressing the Joy-Con problem that had been affecting quite a handful of players around the world. Nintendo also reassured players by stating that they were continuously making improvements on their products.
Amidst the class action investigation being conducted by the law offices of Chimicles, Schwartz Kriner & Donaldson-Smith, the Nintendo Switch Lite was released, and customers also complained about the infamous Joy-Con drift.
The problem here is that the Nintendo Switch Lite is just one console without Joy-Con controllers, and this means that if the analogue stick starts drifting, the whole console must be sent to Nintendo for repairs; making the whole issue even more aggravating.
Nintendo of America President Doug Bowser also addressed this issue, mentioning that they were still doing their best to give players the best experience possible; a solution to the problem, however, was not provided.
In a recent investor briefing, Nintendo President Shuntaro Furukawa openly apologised for the Nintendo Switch's infamous Joy-Con drift issue. "Regarding the Joy-Con, we apologise for any trouble caused to our customers," said Furukawa.
"We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would like to refrain from responding about any specific actions," he concluded.
To be quite fair, it is nice to see Nintendo owning up to their mistakes with the Nintendo Switch's Joy-Con, but it seems that the problem has been resolved in newer models of the console, including the Nintendo Switch Lite, as people don't seem to be getting this problem any more.
Hopefully Nintendo will openly tell customers that the problem has been fixed. Knowing them, however, chances are that they won't tell us at all; the problem will be quietly fixed, and that will be Nintendo's way of letting consumers know that there are no issues.