Bill Gates has never really spoken out about the issues plaguing the Xbox 360 (can you say 3RLOD?) until now.
Speaking with the BBC, Gates revealed that Microsoft is now determined to make the Xbox 360 console the most reliable gaming hardware for consumers. "Well, we certainly had to apologize to our uses about a number of boxes that had to be replaced," said Gates. "We did that for free for all of those people, we've gotten a lot of positive feedback about the way we handled it."
"We've got incredible reliability on the new work we've done," he continued. "Our commitment is that it will be the most reliable video game box out there. People really love the Xbox because of the content, but we've got to make sure that the hardware never stands in the way of that."
Being one of those customers who has had to send their Xbox 360 in for the dreaded 3 Red Lights of Death, and actually not having our Xbox 360 back in time for Christmas, we aren't too happy. Sure, you get a free month of Xbox Live Gold, but that's hardly enough to make up for having to go through the trouble of sending it in, waiting weeks for it to come back, and then, as in our case, getting back a refurbished unit that's older AND louder then the one we sent in (how in the world that's even possible, we still don't know).
More to come on our experiences later, as we update our 3RLOD Series.